If the problem remains, switch to another user accountthen see the result. Please try How to use safe mode on your Mac - Apple Support then open Office apps again to see whether the problem remains. ![]() If you’ve already reinstalled the MAU but the issue persists. ![]() May I double confirm with you whether you’ve tried manually reinstall the MAU as I suggested in my last reply? Sorry for the inconvenience caused by the issue. Thanks for reaching out to our Microsoft Community Forum and please accept our sincerest hope that all is well.įrom the description and photo you provided it seems you're already using the latest build (Version 16.56 ( 21121100)) of Microsoft 365 but the Microsoft AutoUpdate (MAU) utility thinks you are not running the latest one.ġ) What version of the macOS are you running right now? Please use Apple's Find out which macOS your Mac is using guide to extract this information.Ģ) How long have you had this issue? Hours Days? Weeks?ģ) Can you shutdown - not restart - your Apple device let it stay shutdown for 60 seconds power it back on again and then check if the MAU issue reoccurs?įeel free to reply to this thread if you need further clarification. Attaching the image for your reference to debug the issue.ĮDIT: Personally identifiable Information (PII) was removed. I am using Microsoft Outlook for Mac (I do not have other Microsoft products) on my Mac as of now. ![]() I have gone through the steps mentioned in the post
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